FAQ

Yes. Free Standard shipping on U.S. orders of $75 or more.

In-stock orders are packed and shipped from Los Angeles within 1–3 business days. U.S. delivery usually takes 1–7 business days after it ships.

You'll get an email with tracking as soon as your order ships. You can also enter your order number on our Order Tracking page.

Yes, we ship worldwide. International rates are calculated at checkout, and duties and import taxes are paid by the customer.

We move fast, so orders can't be changed or canceled once they're placed. If it's not right when it arrives, you can return it under our 10-day return policy.

All major credit and debit cards, plus the express payment options you see at checkout.

Pre-orders let you lock in your piece before the drop lands. You pay at checkout, and your order ships as soon as the drop arrives. The expected ship date is on the product page.

Your full order ships together once the pre-order item arrives.

Some do, some don't. Most LOWLOW pieces are limited runs. Join The List at the bottom of any page to get first notice on restocks and new drops.

Our hoodies, crewnecks and tees are heavyweight with a relaxed fit. They run true to size. Size up if you want an oversized look.

Most men's and unisex pieces come in M through 4XL. Available sizes are listed on each product page.

Email us at info@lowlowstreetwear.com with your height, weight and how you like your fit, and we'll help you pick.

You can request a return within 10 days of delivery. Items must be unworn, unwashed and have tags attached. Approved returns are issued as store credit that never expires. Pre-orders, limited drops and discounted items are final sale.

Email info@lowlowstreetwear.com with your order number. We'll reply with your return approval and the return address. Please don't send anything back until you hear from us.

We don't do direct exchanges. Return your item for store credit and use it on the size or piece you want.

Email us within 10 days of delivery with photos. We'll send a replacement or refund you in full.

Every LOWLOW garment is a registered piece. Verify it on our Verify Authenticity page.

Shop online 24/7, or find an authorized retailer on our Find A Store page.

Yes. Visit Wholesale & Press to apply, or email sales@lowlowstreetwear.com.

Sign up for The List at the bottom of any page. Members hear about drops and restocks first.